This Privacy Policy (together with our Terms and Conditions) governs our collection, processing and use of your Personal Information.

coinkudi.com (hereinafter, "Coinkudi", "the Company", "we", "us" or "our") are committed to protecting and respecting your privacy.

"Personal Information" is information which identifies you personally or by which your identity can reasonably be ascertained. This may include your name, address, e-mail address, and other contact details.

The purpose of this Privacy Policy is to inform you of:

  • The kinds of Personal Information which we may collect about you and how it may be used;
  • our use of information regarding IP Addresses and our use of cookies;
  • how your Personal Information may be disclosed to third parties;
  • your ability to access, correct, update and delete your Personal Information; and
  • the security measures we have in place to prevent the loss, misuse, or alteration of Personal Information under our control.
GATHERING AND USE OF PERSONAL INFORMATION

We may collect your Personal Information if you use this website, open an Account via coinkudi.com or perform any Transactions on coinkudi.com. We may also collect Personal Information about you from recordings of telephone conversations between us and you (or your representatives) and from publicly available registers.

Some of the Personal Information we collect is required by us to meet our legal and regulatory obligations (eg, information required to verify your identity). Otherwise, the Personal Information we collect is required in order for us to provide our services efficiently and effectively.

The types of Personal Information which we collect may include: your name; your photographic identification; your address; your phone number; your e-mail address; your banking details including account numbers; your date of birth; and information about your Transactions.

We may use your Personal Information for the following purposes:

  1. To allow you to open and operate an Account on coinkudi.com;
  2. To enable you to complete Transactions on coinkudi.com;
  3. To correspond with you in relation to your Account and your Transactions;
  4. To analyze use of our services we provide;
  5. As required for legal and regulatory purposes, including for dispute resolution purposes;
  6. To provide you with information about products, services and promotions that may be of interest to you, from ourselves and third parties;
  7. For market research e.g. surveying our Users' needs and opinions on issues, such as our performance etc.
  8. You should note that you are not obliged to give your Personal Information to coinkudi.com, but if you choose not to do so, we may not be able to provide you with our services, or your access to our services may be limited.
IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and security screening for customers who use VPN services, TOR, or any other similar service. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

DISCLOSURE OF PERSONAL INFORMATION

We use the Personal Information for the purposes indicated at the time you provide us with such information, and/or otherwise for the purposes set out in this Privacy Policy and/or as otherwise permitted by law. We may make available the Personal Information that you provide to us to our affiliates, agents, representatives, service providers and contractors for these purposes. We may share Users' Personal Information with financial institutions or insurance companies as required for the purposes of the Company's dealings with those institutions, and with other companies in the case of a merger, divestiture, or other corporate re-organization. We may share Users' Personal Information with any financial dispute resolution scheme to which the Company subscribes, and other law enforcement bodies, regulatory agencies, courts, arbitration bodies and dispute resolution schemes, both in Nigeria and internationally, as may be required by law. If you request it in writing, we may share your Personal Information with your nominated advisers. Except where disclosure of your Personal Information is required by law or requested by you, we will generally require any third party which receives or has access to Personal Information to protect such Personal Information and to use it only to carry out the services they are performing for you or for us, unless otherwise required or permitted by law. We will ensure that any such third party is aware of our obligations under this Privacy Policy and we will take reasonable steps to ensure that contracts we enter with such third parties binds them to terms no less protective of any Personal Information disclosed to them than the obligations we undertake to you under this Privacy Policy or which are imposed on us under applicable data protection laws.

ACCESS AND CHANGING OF PERSONAL INFORMATION

You have the right to access the Personal Information we hold about you, and to require the correction, updating and blocking of inaccurate and/or incorrect data by sending an email to us. We will usually respond to your request within 14 days. You may also request the deletion or destruction of your Personal Information, your Account details or your Transaction details by sending an email to us. The Company will act on your request only when it is not inconsistent with its legal and regulatory obligations and compliance procedures. Upon your written request, we will inform you of the use and general disclosure of your Personal Information. Depending on the nature of your request, there may be a minimal charge for accessing your Personal Information.

SECURITY

We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification or disclosure, including implementing appropriate security measures. The security measures in place will, from time to time, be reviewed in line with legal and technical developments. However, we give no guarantee that such misuse, loss, unauthorised access, modification or disclosure will not occur.

RETENTION OF PERSONAL INFORMATION

We will hold your Personal Information only for as long as it is necessary for us to do so, having regard to the purposes described in this Privacy Policy and our own legal and regulatory requirements.

THIRD PARTY LINKS

There may be links from our website to other websites and resources provided by third parties. This Privacy Policy applies only to our website, and any correspondence had with us via coinkudi.com. Accessing those third party websites or sources requires you to leave our website. We do not control those third party websites or any of the content contained therein and you agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, their content, policies, failures, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to or arising from those websites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.

CHANGES IN POLICY

Our policies, content, information, promotions, disclosures, disclaimers and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of the Company. If we change this Privacy Policy, we will take steps to notify all Users by a notice on our website and will post the amended Privacy Policy on the website.

ACCESS RIGHTS TO PERSONAL INFORMATION

You have the right to access your Personal Information to correct, update, and block inaccurate and/or incorrect data. To exercise this right, contact us at hello@coinkudi.com. coinkudi.com will respond to your request only where this is not inconsistent with our Terms of Use and other legal and regulatory obligations.

CONTACT US

If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices as it or they relate to the Platform, please contact us at hello@coinkudi.com.